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References

 

Patrick Cams, project and deployment Manager at Toyota Motor Europe: “I worked with Wim on the deployment of a Vehicle Order Management System at Toyota Europe, based upon an Oracle e-Business Suite Solution. Wim’s skills and professionalism meant a significant added value for my  organization and to my responsibilities. His customer-centric attitude and responsiveness make him a very reliable professional to work with. I have no hesitation in recommending his services to other organizations.”

Etienne Stouten, Director SAPaddons Benelux: I relied many times on Wim’s expertise when he was Customer Relation Manager at SAP Netherlands. He worked with several major SAP accounts and was greatly appreciated for his dedication to customer satisfaction and service. He is a solid trusted-advisor, listens to the customer and always keeps the focusing on the business relations and the company strategic objectives. In case of escalation he always keeps his priorities on problem resolution. Wim helped us to develop new business advantages enabling prevention of future escalations. With an average escalation cost of several ten thousand Euro, he strongly contributed to our success.”

Fred Peters, ICT Director of Van Gansewinkel Group International : “At Océ technologies –with headquarters in Venlo, the Netherlands (3 billion euro sales, present in 35 countries, 25 000 employees)- I was responsible for the implementation and roll out of several strategic SAP projects all over Europe. As SAP’s Customer Relation Manager, Wim constantly challenged the goals of both the projects and the business. His pro-active attitude and his focus on escalation prevention were very stimulating for my staff. It increased their commitment to succeed and realize the expected improvements within time, scope and budget. Having a sparring Engagement and Change Manager like Wim was a real asset for our business.

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